Q: Can I turn off the Voice mode?
A: Yes, the default setting when you turn on the unit for the first time is Voice mode. This means every time you switch modes (for example, going from Bluetooth to FM Radio mode) a voice announces what audio mode you are in. You can turn off the voice by holding the "M" button down for 3 seconds and replace the voice with a single ping. Further instructions can also be found in the user manual.
Q: Is there a reset key?
A: Yes, the reset key is the center “Play/Pause” button. Hold it down for 8 seconds.
Q: Why can I no longer connect the TallBoy to my Bluetooth device?
A: The TallBoy speaker can only be connected to one Bluetooth device at a time and remembers the last one it was connected to. If you were using your smartphone and later want to operate the unit from your tablet, you will need to first turn off the Bluetooth signal on your phone before connecting the TallBoy to your tablet.
Q: How long does it take to fully charge the battery?
A: Because the unit has one of the largest capacity batteries in the mini Bluetooth speaker market, it may take 6 to 8 hours to fully charge the first time or when the battery is completely drained. That's why the playtime lasts 2 to 3 times longer than other speakers. However, you can start using the Tallboy after a couple of hours charging.
Q: How can I get more bass tone with the TallBoy?
A: Some users or genres of music need more bass tone. Many of our customers found they could enhance the lower tone by downloading an Equalizer & Bass Booster App for their smartphone. The basic versions are free. The following are links for the Apps.